Further to our letter requesting a completed Beneficial Ownership form and valid photo ID, you can download our secure ID Pal application to your
and follow the simple steps in the application. The link will connect you to the App store for a one time download.
In order to ensure the smooth operation of your account, we need you to provide the following information relating to your business:
(i) Completed Beneficial Ownership Form, which was attached to the letter you received. This needs to be signed by an individual who is authorised to provide this information on behalf of your business (“Authorised Signer”); and
(ii) Valid and in-date copy of photo ID document (passport or driver’s licence) of the Authorised Signer who has completed the Beneficial Ownership Form.
You can do this via the ID Pal app, please have your Personal ID and Merchant ID ready.