Card Terminal Installation

Shortly after your account is open, we’ll call you to arrange a suitable date for our engineer to install your card terminal (s) and train you and your staff.

For a successful terminal installation, please review the pre-installation checklist to ensure minimise disruption to your business.

Should you encounter any glitches, please follow our terminal troubleshooter guide which takes you through the steps to take when specific messages appear on your card terminal display.

You can also access our video guide, with handy tips from how to settle a batch to reprint end of day report. 

Video Guides

Reprint the last transaction receipt

Reprint your ‘End of Day’ or EOD report

How to settle a batch

Power your terminal off and on

Getting Started

If your card terminal is not provided by Elavon, please contact your terminal provider directly for your card terminal installation and support.