Business growth takes hard work, ambition and expertise. So, while you focus on your goals, you’ll need a payment partner you can trust.
Give your customers the choice to pay however they want. Online, in person, in-app or over the phone: we've got you covered with simple solutions and integrated options.
Serve your customers making payments by phone or by mail with our Virtual Terminal. No specialised knowledge to install or operate.
We build payment partnerships with banks, financial institutions, ISOs, software vendors and payment gateways in every corner of the world.
Over 1,000 financial institutions around the world partner with Elavon to deliver fast, reliable payment solutions that customers trust.
We’ve worked with ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape.
We build our IPS to handle the challenges of an evolving payments landscape, and help our partners around the world meet their customers’ changing needs.
Existing Customer Enquiry
If you're an existing Elavon customer with an enquiry relating to setting up or managing your account, products or solutions, please visit our resource centre or call the number below. Our contact centre is available 24 hours a day, 365 days a year, and we'll be happy to assist. If you prefer, you can fill in the form provided on this page for help.
You can call us 24/7, 365 days a year
Please have your Merchant ID (MID)
number ready whenever you call us.
Press 1 - Technical Support
Press 2 - Customer Services
Press 3 - Supplies
Press 1 – Authorisation on card
Press 2 – Code 10
Press 3 – Name and address check
Press 4 – Pre-Authorisation cancellation
Press 5 – Help Menu
(9:00am - 4:30pm)
(SLA of one business day to emails)