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Cookie policy

To change your consent choices at any time - see our 
Cookie Preference Tool

Last change to Cookie Policy: 21.10.2020

This Cookie Policy relates to www.elavon.co.uk

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

We classify cookies in the following categories:

  • Strictly Necessary Cookies
  • Performance/Analytics Cookies

Our website uses the following categories of cookies

Strictly Necessary Cookies

These cookies are essential in order to provide the website content and/or features.

These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. 

 

You can disable these cookies in your browser. However, please note that if you disable these cookies, you may not be able to access all or parts of our website or features. 

Performance/Analytics Cookies

In most cases, the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our website.

These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Cookie List

Cookie

Description

Duration

Type

Category

cookiesPolicy

This cookie is used as part of a cookie consent mechanism, which remembers the user's cookie preferences for a 90 day period. The cookie records whether the user has or has not consented to different categories of non-essential cookies.

90 days

Persistent

Strictly Necessary

access-token & refresh token                                        

These cookies are stored after logging in. The cookies identify you as a visitor between different pages. These session cookies are essential for authentication and without them the customer cannot navigate or use key features of the site. The access-token cookie will be replaced automatically every 15 minutes on the website and both cookies will be deleted upon leaving it.

The cookie is deleted when the browser or tab is closed

Session

Strictly Necessary

ext-elavon-aem 

This cookie helps ensure that the content of a page loads quickly and effectively by distributing the workload across multiple computers (this is sometimes referred to as ‘load balancing’ or ‘reverse proxying’).

The cookie is deleted when the browser or tab is closed

Session

Strictly Necessary

XSRF-TOKEN

This cookie supports key security features on the site to prevent unauthorised use through retaining the user's assigned token.

The cookie is deleted when the browser or tab is closed

Session

Strictly Necessary

invoca_id

A session ID is a unique number that Invoca assigns to a specific user for the duration of that user's visit (session).

The cookie is deleted when the browser or tab is closed

Session

Performance / Analytics

invoca_session

This cookie may be set when the user visits a page that uses Invoca call management and tracking functionality.   Invoca uses a JavaScript tag to provide a dynamic phone number that is unique to each site visitor. This cookie is set when the user visits a page with an Invoca tag and places a call to an Elavon phone number displayed on that page, in order to store the user's session ID. We use the information to understand which website pages and ads have resulted in a person calling Elavon and to understand how users are interacting with our websites to improve the website experience.

The cookie is deleted when the browser or tab is closed

Sessions

Performance / Analytics

Google Analytics cookies  (_ga, _gali, _gat, _gid,                                     _gcl_au etc.) 

These cookies are used by our Google Analytics software to collect information about how visitors use our website and determine the efficacy of advertisements on our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Please also see Google's overview of privacy and safeguarding data at https://support.google.com/analytics/answer/6004245/

Please see Google's overview of privacy and safeguarding data at  https://support.google.com/ for more details.

Please see Google's overview of privacy and safeguarding data at  https://support.google.com/ for more details.

Performance / Analytics

mp_0de6923083088a40922
bbd5fe31266c2_mixpanel

This cookie identifies users of our website and tracks them as they navigate the site. The information generated by the cookie about users’ interaction with our website is transmitted to Mixpanel.  Mixpanel evaluate the information and compile reports which we use to improve our site

1 year

Persistent

Performance / Analytics

mp_c68a15b5c82107c843
b81b8caa1d34d9_mixpanel

This cookie identifies users of our website and tracks them as they navigate the site. The information generated by the cookie about users’ interaction with our website is transmitted to Mixpanel.  Mixpanel evaluate the information and compile reports which we use to improve our site

1 year

Persistent

Performance / Analytics

Cookie Management

You can control how cookies are placed on your device from within your own browser. 

If you wish to restrict or block the cookies which are set by this website, you may do this through the browser settings for each browser you use, on each computer or device you use to access the internet. 

However, please be aware that some of our services may not function if your browser does not accept cookies.  

You may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers. 

 

If you have queries please contact EUDataProtectionOffice@elavon.com

EU Data Protection Office, Elavon Financial Services DAC, Building 8, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W319, Ireland.