We want to hear from you. If you require assistance with an existing account, please call our customer service line 24/7/365.
If you are interested in setting up a new merchant account with us, please call between the hours of;
Monday to Thursday: 8:00am - 8:00pm | Friday: 9:00am - 5:30pm | Saturday: 10:00am - 2:00pm
If you are interested in one of our solutions or setting up a new merchant account with us.
If you are an existing Elavon customer with an enquiry relating to setting up our products or solutions.
Interested in becoming a partner? Contact us to learn more and to join our partner programme.
Elavon is keenly focused on our customer experiences. If any element of our services or products do not meet your expectations and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding 'How to File a Complaint'. Elavon apologises in advance if you are dissatisfied and assures you that we will investigate and respond as efficiently as possible in order to resolve your issues.