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Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299

Customer Resource Centre

Help with your solutions

Click on your solution to view all resources available. From guides and FAQ’s to videos and articles, we’ll help you get the most from your payment solution.

talech Mobile

Elavon Mobile (talech Mobile)

Ingenico Tetra card machine

Ingenico
Tetra

Ingenico DX8000

Ingenico DX8000

Poynt smart terminal

Poynt
terminal

talech Register (Elavon EPOS)

talech Register (Elavon EPOS)

MobileMerchant

MobileMerchant
 

Terminal requirements

Important things to check before installing your terminal

Help with your ecommerce solutions

All the information you need to get started with your new solution.

Hosted and API payments pages

Pay-by-link and Virtual Terminal

Elavon Payment Gateway (EPG)

Converge back office

 

Help with your Opayo online gateway

Access important information about managing your MyOpayo account with Opayo.

 

 

 

Useful downloads

UK operating guide

Guide to website compliance

Poynt ADA plate guide

Poynt 5 specification

Poynt P61 specificatons

Tetra quick start guide

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)