Card Scheme Changes

Read important card scheme changes, which will have an impact on how you process your Visa and Mastercard transactions.

Latest News

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Changes to the Visa Chargeback process as of 15 April 2018

March 26, 2018

Visa is changing the way it handles disputed transactions (also known as Chargebacks) within the payments industry with effect from 15 April 2018 by introducing the Visa Claims Resolution (VCR) initiative. This aims to improve the efficiency of handling disputes and reduce the number of invalid Chargebacks.

Card Scheme News - Update

September 18, 2019

As your payments partner, we are committed to keeping you up-to-date with industry and card scheme developments. The purpose of this communication is to advise you of new pricing changes being introduced by Visa and Mastercard.

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