Card Scheme Changes

Read important card scheme changes, which will have an impact on how you process your Visa and Mastercard transactions.

Latest News

No new updates

Changes to the Visa Chargeback process as of 15 April 2018

26 March 2018

Visa is changing the way it handles disputed transactions (also known as Chargebacks) within the payments industry with effect from 15 April 2018 by introducing the Visa Claims Resolution (VCR) initiative. This aims to improve the efficiency of handling disputes and reduce the number of invalid Chargebacks.

Card Scheme News - Update

18 September 2019

As your payments partner, we are committed to keeping you up-to-date with industry and card scheme developments. The purpose of this communication is to advise you of new pricing changes being introduced by Visa and Mastercard.

Let's talk - we're here to help

Customer Services

UK: 0345 850 0195

You can call us 24/7, 365 days a year. Please have your Merchant ID (MID) number ready whenever you call us.

Get in touch