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VISA Reminder: Sales Tax Rebates
This is a reminder to all customers wishing to return tax payments to qualifying consumers that the refund transaction type should not be used for the return of sales tax to cardholders. The refund transaction type can only be used to correct a sale.
For sales tax returns, you must be set-up to use the Original Credit transaction type (OCT). An OCT has specific indicators and a standard rate of interchange. Card Issuers will specifically look for these indicators when receiving the transaction from you.
Speak to your Elavon relationship manager, or your terminal vendor, about setting up the Original Credits transaction type.