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United States
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Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

A major change in the way payment companies like ours do business has been introduced.

If you’re an Elavon customer, or you’re looking to become one, you’ll notice a change in our contracts, how often we speak to you about those contracts, and the way we advertise our pricing.

That’s because in the UK, the Payment Systems Regulator (PSR) has imposed new rules to level the playing field across the industry.

Its aim is to make it fairer for you as a business and easier to change to a different provider for acquiring services if you want to.

These new rules affect 14 of the largest acquirers in the UK and created three major changes:

The last of these changes came into effect in July 2023 and we hope they haven’t caused any complications for you.

The aim of the PSR is to improve the services of the card acquiring industry in the UK and that’s something we really support too.

We’re confident we were already providing a fair service that offered good value for money and we welcome these new changes.

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