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Elavon Customer Service: 0345 850 0195
Opayo Product Support: 0191 313 0299
We experienced an interruption to our network connectivity between 5am – 08.45 GMT. Due to this interruption, transactions may not have processed.
All connectivity is now restored. Should you encounter any connectivity issues with your card terminal, please restart your device. If a restart does not resolve the connectivity, please contact us.
Please accept our apologies for any inconvenience caused.
(Sole trader, or partnership with 3 or less partners)
(All other customers)
(Multi-national customers)
(Opayo gateway only)