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Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Customer Resource Centre

News and insights

Interruption to our network connectivity

We experienced an interruption to our network connectivity between 5am – 08.45 GMT. Due to this interruption, transactions may not have processed.  


All connectivity is now restored. Should you encounter any connectivity issues with your card terminal, please restart your device. If a restart does not resolve the connectivity, please contact us.

Please accept our apologies for any inconvenience caused.

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)

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