LONDON (13 July, 2023) – Almost seven in 10 people (69%) in the UK mainly still shop in-store for groceries, while only 19% do their grocery shop online, according to new data commissioned by Elavon Merchant Services, a leading global payments provider.
The data also reveals about the same percentage of people (68%) also mainly buy their household products in-store, while almost half the population get their beauty products, and furniture and home decorations mainly in-store.
Conversely, half of those in the UK (50%) mainly shop online for electrical goods and gadgets, while a third of people (33%) shop for those products wherever is convenient, and just a fifth (20%) buy these mainly in-store.
“Elavon’s data shows that finding the balance between online and offline shopping is a must for merchants,” says Hemlata Narasimhan, Elavon Merchant Services President in Europe.
“It’s essential for merchants to understand how their customers want to shop and pay, and to meet those needs. That’s where Elavon can help – with online, in-store, or both.”
1103 people in the UK were asked in an online survey “Which of the following best describes the way you regularly shop for the following items for different items over the last 12 months.” Research commissioned by Elavon, undertaken by Yonder Consulting between 8-14 March 2023.
Elavon is a leading global payments company with more than 4,300 employees and operations in 10 countries. A subsidiary of U.S. Bancorp (NYSE:USB), Elavon provides businesses with the technology needed to accept payments from customers, whether they are shopping in stores, at home or on the go.
Its platform is distinctive in that it is common across countries, making it easier for businesses to get their payment system up and running quickly and securely.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority and with deemed variation of permission. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.