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Your Business

  • Overview

    Business growth takes hard work, ambition and expertise. So, while you focus on your goals, you’ll need a payment partner you can trust.

  • Small to Medium

    As a small business, choosing a payment partner is one of the most important decisions you’ll ever make. We’re trusted by thousands of businesses across the UK.

  • Large Corporate

    We handle payments for large corporate businesses on a global scale, serving over 1.3 million customers in over 30 countries and handling over 5.6 billion transactions annually.

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Your Industry

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Solutions

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Partners

  • Overview

    We build payment partnerships with banks, financial institutions, ISOs, software vendors and payment gateways in every corner of the world.

  • Financial Institutions

    Over 1,000 financial institutions around the world partner with Elavon to deliver fast, reliable payment solutions that customers trust.

  • Independent Sales Organisations (ISO)

    We’ve worked with ISO partners for over 15 years, delivering the payments solutions their customers need in a diverse commercial landscape.

  • Integrated Payments Solutions

    We build our IPS to handle the challenges of an evolving payments landscape, and help our partners around the world meet their customers’ changing needs.

Developers

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Perspectives

Read our perspectives, insights, and analysis on emerging payment technologies and trends shaping the payments industry. We hope you find these informative.

PSD2

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What does SCA mean for my business?

To meet the new SCA requirements the card schemes have mandated the use of a new authentication framework called 3D Secure (3DS) v2 and Elavon has already upgraded its platforms to accommodate this. All you have to do is talk to your payment gateway provider to ensure that your eCommerce payments are ready to be authenticated using 3D Secure v2, offering your customers a better user experience and an increased chance of authorisation.

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What is Strong Customer Authentication (SCA)?

SCA refers to the introduction of additional security authentication requirements for online card transactions over €30 (exemptions can apply). Customers will no longer be able to check online using just their card details and will need to provide an additional form of identification, known as two factor authentication’ (2FA).

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Guiding you through PSD2

The European Commission introduced the Payment Services Directive 2 (PSD2) to make payments safer, increase consumer protection and to foster innovation and competition. One of the more significant impacts of PSD2 relates to eCommerce transactions and the need to implement Strong Customer Authentication (SCA) from 14th September 2019.

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eCommerce

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20 Questions to ask before committing to a payment processor

This guide provides 20 questions to ask each payment processor you are considering. Once you have the answers to these questions, you should be better equipped to assess each processor and find a solution that best fits the needs of your business.

See full report

Transformations need so much more than tech

There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this?

Read full article
Infographic

Pocket Shoppers eCommerce Report

Two-thirds of consumers would abandon mobile transactions out of principle if the process is too difficult, according to Elavon’s research report, 'Pocket Shoppers: eCommerce on the Move'.

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What we share every minute

Every minute, we share 16m texts, 156m emails and 300 hours of YouTube video…are you doing enough to promote and protect your business online?

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The virtual safe - protecting money in the 21st century

We're increasingly accustomed to digital movement of funds, but many are still wary of electronic transactions, especially online. New technologies and innovations will further protect customers and their money

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Elavon’s response to the UK Government call for evidence: cash and digital payments in the new economy

It is essential that the UK Government keeps pace with the changes in digital payments, and it would do well to look at the Nordics and Polish models to see what is achievable with strong cooperation between countries, banks and governments.

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Hospitality

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Five ways to win over tech-loving guests

Increasingly, success in the UK hospitality industry isn't simply about winning over each guest: you need to check-in with their technology, too. Now is the perfect time to get better acquainted.

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Mondrian Hotel - Customer Story

Elavon understood the Mondrian Hotel's payment needs and delivered a safe, secure and seamless payment solution, which integrates into this busy hotel’s main reservation system and allows staff to focus on the guest experience.

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Celtic Manor Resort - Customer Story

Elavon handles all payment processing across the property and provides an online reporting tool, so the resort can evaluate and reconcile every transaction — and get exactly the kind of intelligence it needs to assess and optimise performance.

See full customer story

Transformations need so much more than tech

There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this?

Read full article

NH Hotels - Customer Story

Rolling out an intelligent integrated payment system with 3C and Elavon has allowed us to transform operational efficiency and the customer experience across our European Hotels.

See full customer story

How is tourist spending impacting UK hotels and restaurants?

Global changes, economic volatility and massive shifts in tourist behaviour have impacted our holiday spending habits. So, it's vital for UK hotels and restaurants to keep ahead of trends to avoid missing out.

Read full article

Retail

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Bridal Rooms - Customer Story

The Bridal Rooms has been an Elavon customer since it first opened its doors. As a fledgling business, it needed competitive rates, easy sign-up and lots of support to resolve any problems.

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How to play smart and cash in on Black Friday and Cyber Monday

Do you see Black Friday and Cyber Monday as a deadly threat or an exciting opportunity? With the right approach, it's possible for smaller UK businesses to grab a share of the pre-Christmas spending splurge.

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Chi Chi London - Customer Story

Multi-Currency Conversion helped UK fashion retailer Chi Chi London to boost sales by offering international customers the choice to pay in their own currencies - in one year, transactions increased by 115%.

Read full customer story

Transformations need so much more than tech

There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this?

Read full article

Security

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After GDPR: It's time to make friends again with data

Data has become a dirty word for some small and medium-sized UK companies. But don't be put off — digital insights could save you money and win you extra business.

Read full article

The virtual safe - protecting money in the 21st century

We're increasingly accustomed to digital movement of funds, but many are still wary of electronic transactions, especially online. New technologies and innovations will further protect customers and their money

Read full article

GDPR – Post Apocalypse

The 25 May 2018 enforcement date has passed, but the real effects of GDPR are yet to be felt. Should we still be worried? At an Elavon seminar, we discussed how to protect your business - view the presentation and read the accompanying white paper.

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Small Business

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After GDPR: It's time to make friends again with data

Data has become a dirty word for some small and medium-sized UK companies. But don't be put off — digital insights could save you money and win you extra business.

Read full article

20 Questions to ask before committing to a payment processor

This guide provides 20 questions to ask each payment processor you are considering. Once you have the answers to these questions, you should be better equipped to assess each processor and find a solution that best fits the needs of your business.

See full report

Change is coming – are you ready?

Many business factors are beyond the control of smaller companies, you can take action in key areas. Here are five challenges faced by SMEs in the UK — and some ideas on how to address them.

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'People first' mindset always pays off

In a highly-competitive marketplace, it's easy for UK businesses to become totally focused on products and prices — and miss the other 'P', for 'people'. But it's key to success.

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Charles Alexander Distribution - Customer Story

With Elavon’s Pay-by-Link, Charles Alexander Distribution spends less time chasing payments – by adding a simple link to an email or invoice, customers can pay securely, anytime.

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Food and Drink

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Lazy Toad Inn - Customer Story

The Lazy Toad Inn's combined Elavon and talech system provides a seamless, transactional system that supports more efficient and accurate ordering in the pub and restaurant, and also helps with stock control.

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How is tourist spending impacting UK hotels and restaurants?

Global changes, economic volatility and massive shifts in tourist behaviour have impacted our holiday spending habits. So, it's vital for UK hotels and restaurants to keep ahead of trends to avoid missing out.

Read full article

Corporate Business

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'People first' mindset always pays off

In a highly-competitive marketplace, it's easy for UK businesses to become totally focused on products and prices — and miss the other 'P', for 'people'. But it's key to success.

Read full article

Fintech celebrates top female professionals

There are encouraging signs that women with talent and ideas are thriving in senior roles within the payments and fintech industry - with Elavon playing an influential role.

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