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Perspectives

Read our perspectives, insights, and analysis on emerging payment technologies and trends shaping the payments industry. We hope you find these informative.

PSD2

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Achieving best-in-class approval rates for your bookings

This latest in a series of Elavon guides to navigating PSD2 SCA regulations provides merchants in travel and hospitality, and their solution providers, with a guide to mastering transaction optimisation.

Read full article

Transaction Risk Analysis

Strong Customer Authentication is helping to tackle fraud, but also increasing cart abandonment as shoppers bail-out at the checkout. Transaction Risk Analysis from Elavon can help. See our white paper.

Read full article

5 payment trends you'll see in 2021

What will shake up the payments industry in the next 12 months? Ian Butler gives us his projections.

Read full article
PSD2

PSD2 Strong Customer Authentication (SCA) for the Travel and Hospitality Sector

Embrace the changes that will protect you, your customers ... and your sales. Download our guide on Strong Customer Authentication for the Travel & Hospitality sector.

Read full article
PSD2

PSD2 Practical Impact Guide For eCommerce

Get ready to start authenticating with the latest available version of the EMV 3D Secure framework. Commence planning with your payment gateway provider to migrate to the latest version EMV 3D Secure as it becomes widely available during 2020.

Read full article
PSD2

PSD2 Practical Impact Guide for Face to Face

The Payment Services Directive 2 (PSD2) requires Strong Customer Authentication (SCA) to be applied to all card transactions carried out in a face to face (card present) or in-store environment. Aimed at reducing payment fraud and improving security for consumers and businesses across the European Union, this industry-wide change is being introduced by law from 14th September 2019.

Read full guide

PSD2 Guide

To meet the new SCA requirements the card schemes have mandated the use of a new authentication framework called 3D Secure (3DS) v2 and Elavon has already upgraded its platforms to accommodate this. All you have to do is talk to your payment gateway provider to ensure that your eCommerce payments are ready to be authenticated using 3D Secure v2, offering your customers a better user experience and an increased chance of authorisation.

Read full article

Covid-19

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Payments insight: What your customers are thinking

As pandemic restrictions change, knowing what your customers think could help you position your business for recovery and growth. Here, we’ve done the research so you don’t have to.

Read full article

Payments technology to move the indoors outdoors

As restaurants and cafés convert car parks and pavements to offer outdoor dining, a modern payments system can help your business, inside and out.

Read full article

5 ways to reduce restaurant no-shows

Our Head of European Hospitality, David Wheatcroft, outlines practical ways your payments systems can encourage diners and discourage no-shows.

Read full article

Wearable payments

Social trends not only change what we wear – but increasingly the way we pay! Explore advances in wearable technology with Discover® Global Network.

Read full article

Consumer festive spending plans with Ipsos MORI

Some 48% of UK adults plan to spend the same or more this festive season compared to the last. And 82% are planning to shop in-store, with almost a third of those (31%) doing so to support their local economy.

Read full article

Elavon insights: Covid learnings

Shareable insights from the leaders of our pan-European operations, learned from experience adjusting to the pandemic. Honest, practical and useful for you and your business.

Read full article

Payments Plan B for local restrictions

At risk of renewed restrictions? Our Head of Credit, Richard Wilkins, outlines five things to consider if your business finds itself on the wrong side of a virtual cordon.

Read full article

Payment preferences in the age of social distancing

Does your age, income and where you live affect how you want to pay for goods and services? We explore these questions in our research with Ipsos Mori.

Read full article

People: The heart of Elavon

Being a nimble, resilient and a ready-for-anything business takes more than solid investment, planning and training – it takes people who put people first (and our families and dogs!) That’s what you get with Elavon Europe

Read full article

Time to move to digital

The pandemic is increasing demand for online shopping and digital payments – not just for access and convenience, but the safety of both your staff and your customers.

Read full article

Social distancing and point-of-sale

With social distancing here to stay for some time yet, if not indefinitely, adjusting your point-of-sale to protect and reassure your customers and staff is vital.

Read full article

The dark truth about a data breach

What really happens to your customers' data after a data breach?

Read full article

Life after lockdown: 5 things to consider if you run a business

Richard Wilkins, our Head of Credit, outlines five things you should consider as conditions and restrictions continue to evolve in the wake of the COVID-19 pandemic

Read full article

Reach out rather than recoil in a crisis

Richard Wilkins, our Head of Credit, explains how talking to us can help you weather this financial storm, and see you ready to hit the ground running when trading restarts.

Read full article
Webinar

Covid-19: Retail reaction

Explore how the retail sector is responding to the pandemic. Santander UK’s webinar features industry experts including our Head of Global Omnicommerce Kevin Salaman.

Watch full webinar

Video conferencing security

We’ve never used video conferencing as much as we do now – is it safe and secure? Our Director of Customer Data Security, Candice Pressinger has some insight for you.

Read full article

Online shopping surges

Even before lockdown prevented us from doing most of our shopping face-to-face, the click-to-buy economy was surging.

Read full article

When a virus no-one can see made us change in ways you didn’t notice

The pandemic saw Elavon Europe’s customer-facing support teams move from five core locations to almost 700. You should have noticed… nothing!

Read full article
Webinar

Webinar: Maintaining data security during the Covid-19 pandemic

How to keep your business secure outside of your usual workplace with Jeremy King, Regional Head for Europe for PCI Security Standards Council

Watch full webinar

Considering changing your business model?

The Covid-19 pandemic has had an extensive impact on many businesses and the effects will continue to be felt for some time.

Read full article

eCommerce

View All View Less

Festive trends 2021

Six trends from Discover Global® Network retailers should note

Read full article

Skin Diligent Customer Story

Launching an online business into multiple markets was made simple with an Opayo gateway and first-class customer support.

Read full article

Digital: The best time is now

If you feel like you’ve missed the digital revolution, it’s still not too late. But the more you wait, the more you miss.

Read full article

Payments insight: What your customers are thinking

As pandemic restrictions change, knowing what your customers think could help you position your business for recovery and growth. Here, we’ve done the research so you don’t have to.

Read full article

Cart abandonment problems?

With an eCommerce surge comes an increase in online shoppers abandoning purchases before checking out. Here are some steps, from Discover Global Network, to reduce lost sales.

Read full article

Why payments are a key part of the customer journey

A seamless payments process can mean the difference between winning and losing an online sale, yet all too often retailers are failing to make it easy.

Read full article

Transaction Risk Analysis

Strong Customer Authentication is helping to tackle fraud, but also increasing cart abandonment as shoppers bail-out at the checkout. Transaction Risk Analysis from Elavon can help. See our white paper.

Read full article

The next payments revolution

Predictions about eCommerce growth hadn’t ever accounted for a global pandemic. So what’s next in payments? Here’s the insight from Discover® Global Network.

Read full article

Buy Now Pay Later

How a payment concept that’s exploded with the growth of eCommerce has seen average order values in some sectors increase by more than a fifth!

Read full article

Opayo Virtual Roundtable - opportunities in unlikely places

For businesses that could be agile and pivot, or offer access to stock, custom during the pandemic blossomed. At Opayo, we're fascinated with how independent businesses have prevailed in the face of adversity.

Read full article

Your Axis advantage

Making money is your business. Keeping payments flowing is ours. At the heart of what we do is Axis - our own game changing authorisation platform.

Read full article

Cash flow is king

Whatever the size of your business, you can’t afford to get it wrong – although many do. Our Head of Credit, Richard Wilkins, outlines the importance of cash-flow management.

Read full article

5 payment trends you'll see in 2021

What will shake up the payments industry in the next 12 months? Ian Butler gives us his projections.

Read full article

Getting online shoppers over the line

The surge in online shopping provides ample opportunity for your small business to compete online. Here’s our top tips to ensure you’re ready.

Read full article

Prepare your business for the online sales season

Cyber Monday, Christmas, and Boxing Day sales provide ample opportunity for your small business to compete online. Here’s our top tips to ensure you’re ready.

Read full article

Cashing in on abandoned carts

Abandoned carts severely plague the eCommerce sector: We show you ways to reduce cart abandonment.

Read full article

Making Music - Customer Story

“I take care of my business, and I let Elavon look after the payments," says Kevin Doyle, owner of Making Music, who recently availed of eShop to maximise his store's eCommerce potential

See full customer story

For sale: your customers’ payments data

Just what happens to your customers' data after a breach?

Read full article

Time to move to digital

The pandemic is increasing demand for online shopping and digital payments – not just for access and convenience, but the safety of both your staff and your customers.

Read full article

Social distancing and point-of-sale

With social distancing here to stay for some time yet, if not indefinitely, adjusting your point-of-sale to protect and reassure your customers and staff is vital.

Read full article

Post-pandemic spending priorities

Elavon Europe, with Ipsos Mori, explores how the pandemic and lockdown restrictions have impacted UK spending habits and plans - from holiday types to payment preferences.

Read full article

Online shopping surges

Even before lockdown prevented us from doing most of our shopping face-to-face, the click-to-buy economy was surging.

Read full article
Security

Discovering digital: taking your business online

Thinking of trading online? Here's what you need to consider, and the pitfalls you should avoid.

Read full article

Considering changing your business model?

The Covid-19 pandemic has had an extensive impact on many businesses and the effects will continue to be felt for some time.

Read full article
Security

5 things we can learn from cybercriminals

The very best cybercriminals are as technologically sophisticated as many of the best IT companies, so there are some business lessons to be learned from them, says Ian Butler.

Read full article

The Marketplace of the Future

In recent years, we’ve defined the term marketplace to mean an online arena for commerce, a virtual meeting place for buyers and sellers to exchange goods and services. But in an omnichannel world, where consumers don’t separate online and offline experiences and are starting to expect the best of both, marketplaces need to be thinking about more than their online offer.

See full report

UK SME Pulse

The research revealed that UK SMEs feel broadly confident on their growth prospects, despite challenges such as Brexit, cashflow and customer retention. The report from Elavon also identified a growth opportunity in eCommerce, which many British SMEs have yet to tap.

See full report

20 questions to ask before committing to a payment processor

This guide provides 20 questions to ask each payment processor you are considering. Once you have the answers to these questions, you should be better equipped to assess each processor and find a solution that best fits the needs of your business.

See full report

Transformations need so much more than tech

There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this?

Read full article
Infographic

Pocket Shoppers eCommerce Report

Two-thirds of consumers would abandon mobile transactions out of principle if the process is too difficult, according to Elavon’s research report, 'Pocket Shoppers: eCommerce on the Move'.

Read full report

What we share every minute

Every minute, we share 16m texts, 156m emails and 300 hours of YouTube video…are you doing enough to promote and protect your business online?

Read full article
Report

How to protect your reputation amid a data breach crisis

We're increasingly accustomed to digital movement of funds, but many are still wary of electronic transactions, especially online. New technologies and innovations will further protect customers and their money

Read full article

The virtual safe - protecting money in the 21st century

We're increasingly accustomed to digital movement of funds, but many are still wary of electronic transactions, especially online. New technologies and innovations will further protect customers and their money

Read full article

Elavon’s response to the UK Government call for evidence: cash and digital payments in the new economy

It is essential that the UK Government keeps pace with the changes in digital payments, and it would do well to look at the Nordics and Polish models to see what is achievable with strong cooperation between countries, banks and governments.

Read full article

Transportation

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Aspen Partner Story

When Aspen Payments wanted to enhance its customer offering in the fuel forecourt and convenience sectors, it turned to Opayo and Elavon for a best-in-class solution.

Read full article

Payments insight: Parking preferences

Parking is a €30.5 billion industry across Europe and a vital resource for our communities, retail, tourism and hospitality. Is the parking you’re offering your customers properly earning its keep?

Read full article

Littlepay

A burgeoning partnership and a fast solution is helping transit agencies across Europe start taking contactless payments in no time at all.

Read full article

Translink - Customer Story

How people travel on public transport – and want to pay for that travel – is changing. Elavon Europe works with Translink to keep the people of Northern Ireland moving.

See full customer story

Payments in transit

With contact-free payments playing such an important part in restoring consumer confidence across every sector, the industry that has led the way in contactless has an opportunity to innovate once again.

Read full article

NMI – Partnership Story

“NMI was incredibly knowledgeable from a development point of view and worked very closely and collaboratively with Elavon to bring this solution to life with speed and without disruption.” Shane Burke, Systems Manager, N6 Concession Ltd

See full story

N6 Concession Ltd - Customer Story

“The feedback from our staff has been great. They love it. The new solutions gives them better confidence with customer management. The added benefit in this current COVID-19 environment is that contactless reduced the handling of coins, and decreased risk to our customers and staff.” Shane Burke, Systems Manager N6 Concession Ltd

See full customer story

Hospitality

View All View Less

Three ways to encourage direct hotel bookings

UK adults tell us what benefits would most motivate them to book a hotel directly, rather than through a third-party agency or travel search-engine

Read full article

Achieving best-in-class approval rates for your bookings

This latest in a series of Elavon guides to navigating PSD2 SCA regulations provides merchants in travel and hospitality, and their solution providers, with a guide to mastering transaction optimisation.

Read full article

UK contactless limit

A quarter of all UK payments are now made using contactless methods, according to the latest study by UK Finance. The same research shows that, in 2020 alone, the use of contactless payments rose by 12% to 9.6 billion payments.

Read full article

Payments insight: Parking preferences

Parking is a €30.5 billion industry across Europe and a vital resource for our communities, retail, tourism and hospitality. Is the parking you’re offering your customers properly earning its keep?

Read full article

10 things to know if you’re taking payments

Your point-of-sale team is crucial to improving your payments processing

Read full article

Payments in Hospitality

The travel industry is moving people again, and hotels and resorts are opening their doors once more. So now the sector is again extending a long-awaited welcome. But are they welcoming back a changed guest with different expectations?

Read full article

Payments technology to move the indoors outdoors

As restaurants and cafés convert car parks and pavements to offer outdoor dining, a modern payments system can help your business, inside and out.

Read full article

5 ways to reduce restaurant no-shows

Our Head of European Hospitality, David Wheatcroft, outlines practical ways your payments systems can encourage diners and discourage no-shows.

Read full article

Staycations with Michael Caines

Elavon customer and Michelin-star chef, hotelier and media personality Michael Caines shares his insight on the business benefits of holidaying in the country you call home.

Read full story
PSD2

PSD2 Strong Customer Authentication (SCA) for the Travel and Hospitality Sector

Embrace the changes that will protect you, your customers ... and your sales. Download our guide on Strong Customer Authentication for the Travel & Hospitality sector.

Read full article
Infographic

Pay at table - Infographic

Now my waiting staff have real power in their hands...

See full infographic

Celtic Manor Resort - Customer Story

Elavon handles all payment processing across the property and provides an online reporting tool, so the resort can evaluate and reconcile every transaction — and get exactly the kind of intelligence it needs to assess and optimise performance.

See full customer story

Five ways to win over tech-loving guests

Increasingly, success in the UK hospitality industry isn't simply about winning over each guest: you need to check-in with their technology, too. Now is the perfect time to get better acquainted.

Read full article

Transformations need so much more than tech

There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this?

Read full article

NH Hotels - Customer Story

Rolling out an intelligent integrated payment system with 3C and Elavon has allowed us to transform operational efficiency and the customer experience across our European Hotels.

See full customer story

How is tourist spending impacting UK hotels and restaurants?

Global changes, economic volatility and massive shifts in tourist behaviour have impacted our holiday spending habits. So, it's vital for UK hotels and restaurants to keep ahead of trends to avoid missing out.

Read full article

Retail

View All View Less

Festive trends 2021

Six trends from Discover Global® Network retailers should note

Read full article

Skin Diligent Customer Story

Launching an online business into multiple markets was made simple with an Opayo gateway and first-class customer support.

Read full article

UK contactless limit

A quarter of all UK payments are now made using contactless methods, according to the latest study by UK Finance. The same research shows that, in 2020 alone, the use of contactless payments rose by 12% to 9.6 billion payments.

Read full article

Payments insight: Parking preferences

Parking is a €30.5 billion industry across Europe and a vital resource for our communities, retail, tourism and hospitality. Is the parking you’re offering your customers properly earning its keep?

Read full article

10 things to know if you’re taking payments

Your point-of-sale team is crucial to improving your payments processing

Read full article

Digital: The best time is now

If you feel like you’ve missed the digital revolution, it’s still not too late. But the more you wait, the more you miss.

Read full article

Being local and ethical matters

Consumer research shows UK adults want to support those businesses that support others and their local community.

Read full article

Payments insight: What your customers are thinking

As pandemic restrictions change, knowing what your customers think could help you position your business for recovery and growth. Here, we’ve done the research so you don’t have to.

Read full article

Cart abandonment problems?

With an eCommerce surge comes an increase in online shoppers abandoning purchases before checking out. Here are some steps, from Discover Global Network, to reduce lost sales.

Read full article

Why payments are a key part of the customer journey

A seamless payments process can mean the difference between winning and losing an online sale, yet all too often retailers are failing to make it easy.

Read full article

Transaction Risk Analysis

Strong Customer Authentication is helping to tackle fraud, but also increasing cart abandonment as shoppers bail-out at the checkout. Transaction Risk Analysis from Elavon can help. See our white paper.

Read full article

Wearable payments

Social trends not only change what we wear – but increasingly the way we pay! Explore advances in wearable technology with Discover® Global Network.

Read full article

The next payments revolution

Predictions about eCommerce growth hadn’t ever accounted for a global pandemic. So what’s next in payments? Here’s the insight from Discover® Global Network.

Read full article

Opayo Virtual Roundtable - opportunities in unlikely places

For businesses that could be agile and pivot, or offer access to stock, custom during the pandemic blossomed. At Opayo, we're fascinated with how independent businesses have prevailed in the face of adversity.

Read full article

5 payment trends you'll see in 2021

What will shake up the payments industry in the next 12 months? Ian Butler gives us his projections.

Read full article

Getting online shoppers over the line

The surge in online shopping provides ample opportunity for your small business to compete online. Here’s our top tips to ensure you’re ready.

Read full article

From ‘just looking’ to ‘just bought’

Each time a customer leaves your store empty handed, you’ve lost out on potential revenue. These simple steps could help turn browsers into buyers.

Read full article

Prepare your business for the online sales season

Cyber Monday, Christmas, and Boxing Day sales provide ample opportunity for your small business to compete online. Here’s our top tips to ensure you’re ready.

Read full article

Payments Plan B for local restrictions

At risk of renewed restrictions? Our Head of Credit, Richard Wilkins, outlines five things to consider if your business finds itself on the wrong side of a virtual cordon.

Read full article

Making Music - Customer Story

“I take care of my business, and I let Elavon look after the payments," says Kevin Doyle, owner of Making Music, who recently availed of eShop to maximise his store's eCommerce potential

See full customer story

Payment preferences in the age of social distancing

Does your age, income and where you live affect how you want to pay for goods and services? We explore these questions in our research with Ipsos Mori.

Read full article

J. Lupton’s butcher shop - Customer Story

“I have to protect my staff, my family and our customers. Having the new terminal has been great, especially because our customers can pay with contactless and don’t have to handle the device.” - Richard Lupton, owner

See full customer story
Webinar

Covid-19: Retail reaction

Explore how the retail sector is responding to the pandemic. Santander UK’s webinar features industry experts including our Head of Global Omnicommerce Kevin Salaman.

Watch full webinar

Bridal Rooms - Customer Story

The Bridal Rooms has been an Elavon customer since it first opened its doors. As a fledgling business, it needed competitive rates, easy sign-up and lots of support to resolve any problems.

See full customer story

Transformations need so much more than tech

There's a growing risk that UK businesses could get so obsessed with technology and digital transformations that customers' 'human' needs get forgotten – how can companies counter this?

Read full article

How to play smart and cash in on Black Friday and Cyber Monday

Do you see Black Friday and Cyber Monday as a deadly threat or an exciting opportunity? With the right approach, it's possible for smaller UK businesses to grab a share of the pre-Christmas spending splurge.

Read full article

Security

View All View Less

Ransomware

It’s a growing threat, increasingly hard to ignore. Our Senior Data Security Manager explains why it warrants your attention and how to protect your business.

Read full article

10 things to know if you’re taking payments

Your point-of-sale team is crucial to improving your payments processing

Read full article

Why payments are a key part of the customer journey

A seamless payments process can mean the difference between winning and losing an online sale, yet all too often retailers are failing to make it easy.

Read full article

Why your business needs PCI compliance

PCI compliance is not a luxury; it’s a necessity for taking any payments.

Read full article

Avoid damaging your own cybersecurity

How poor passwords and bad patching can expose your business and your customers in ways you can’t imagine, but could so easily avoid!

Read full article

Biometrics: Protecting the future of payments

Biometric authentications within payments are expected to reach more than £1.9 trillion by 2024, as consumers embrace technological advances.

Read full article

Elavon tops WPM Education survey

A survey of 75 UK universities and colleges has named Elavon as the Overall Best Acquirer, and the acquirer they would most highly recommend to others.

Read full article
Security

Test your security as a hacker would

Red Team testing with Elavon assesses the robustness of your data security, exposing any gaps and weaknesses safely because our ‘hackers’ are working for you.

Read full article

For sale: your customers’ payments data

Just what happens to your customers' data after a breach?

Read full article

Social distancing and point-of-sale

With social distancing here to stay for some time yet, if not indefinitely, adjusting your point-of-sale to protect and reassure your customers and staff is vital.

Read full article

The dark truth about a data breach

What really happens to your customers' data after a data breach?

Read full article

Reach out rather than recoil in a crisis

Richard Wilkins, our Head of Credit, explains how talking to us can help you weather this financial storm, and see you ready to hit the ground running when trading restarts.

Read full article

Video conferencing security

We’ve never used video conferencing as much as we do now – is it safe and secure? Our Director of Customer Data Security, Candice Pressinger has some insight for you.

Read full article
Webinar

Webinar: Maintaining data security during the Covid-19 pandemic

How to keep your business secure outside of your usual workplace with Jeremy King, Regional Head for Europe for PCI Security Standards Council

Watch full webinar
Quick Guide

Account Data Compromise (ADC) Guide

If an ADC should ever happen to your organisation, it’s vital to have your own incident response plan in place already, tailored to your own business environment, so you can react effectively. This guide will help you.

See full guide
Security

5 things we can learn from cybercriminals

The very best cybercriminals are as technologically sophisticated as many of the best IT companies, so there are some business lessons to be learned from them, says Ian Butler.

Read full article

After GDPR: It's time to make friends again with data

Data has become a dirty word for some small and medium-sized UK companies. But don't be put off — digital insights could save you money and win you extra business.

Read full article
Report

How to protect your reputation amid a data breach crisis

We're increasingly accustomed to digital movement of funds, but many are still wary of electronic transactions, especially online. New technologies and innovations will further protect customers and their money

Read full article

The virtual safe - protecting money in the 21st century

We're increasingly accustomed to digital movement of funds, but many are still wary of electronic transactions, especially online. New technologies and innovations will further protect customers and their money

Read full article

Small Business

View All View Less

Ransomware

It’s a growing threat, increasingly hard to ignore. Our Senior Data Security Manager explains why it warrants your attention and how to protect your business.

Read full article

Three ways to encourage direct hotel bookings

UK adults tell us what benefits would most motivate them to book a hotel directly, rather than through a third-party agency or travel search-engine

Read full article

Business finance

We care about small business. That's why we've partnered with Liberis to give you the finance you need to grow.

Read full article

Skin Diligent Customer Story

Launching an online business into multiple markets was made simple with an Opayo gateway and first-class customer support.

Read full article

UK contactless limit

A quarter of all UK payments are now made using contactless methods, according to the latest study by UK Finance. The same research shows that, in 2020 alone, the use of contactless payments rose by 12% to 9.6 billion payments.

Read full article

10 things to know if you’re taking payments

Your point-of-sale team is crucial to improving your payments processing

Read full article

Digital: The best time is now

If you feel like you’ve missed the digital revolution, it’s still not too late. But the more you wait, the more you miss.

Read full article

Being local and ethical matters

Consumer research shows UK adults want to support those businesses that support others and their local community.

Read full article

Why your business needs PCI compliance

PCI compliance is not a luxury; it’s a necessity for taking any payments.

Read full article

Opayo Virtual Roundtable - opportunities in unlikely places

For businesses that could be agile and pivot, or offer access to stock, custom during the pandemic blossomed. At Opayo, we're fascinated with how independent businesses have prevailed in the face of adversity.

Read full article

Your Axis advantage

Making money is your business. Keeping payments flowing is ours. At the heart of what we do is Axis - our own game changing authorisation platform.

Read full article

Cash flow is king

Whatever the size of your business, you can’t afford to get it wrong – although many do. Our Head of Credit, Richard Wilkins, outlines the importance of cash-flow management.

Read full article

Getting online shoppers over the line

The surge in online shopping provides ample opportunity for your small business to compete online. Here’s our top tips to ensure you’re ready.

Read full article

From ‘just looking’ to ‘just bought’

Each time a customer leaves your store empty handed, you’ve lost out on potential revenue. These simple steps could help turn browsers into buyers.

Read full article

Prepare your business for the online sales season

Cyber Monday, Christmas, and Boxing Day sales provide ample opportunity for your small business to compete online. Here’s our top tips to ensure you’re ready.

Read full article

Staycations with Michael Caines

Elavon customer and Michelin-star chef, hotelier and media personality Michael Caines shares his insight on the business benefits of holidaying in the country you call home.

Read full story

Making Music - Customer Story

“I take care of my business, and I let Elavon look after the payments," says Kevin Doyle, owner of Making Music, who recently availed of eShop to maximise his store's eCommerce potential

See full customer story

Payment preferences in the age of social distancing

Does your age, income and where you live affect how you want to pay for goods and services? We explore these questions in our research with Ipsos Mori.

Read full article

People: The heart of Elavon

Being a nimble, resilient and a ready-for-anything business takes more than solid investment, planning and training – it takes people who put people first (and our families and dogs!) That’s what you get with Elavon Europe

Read full article

J. Lupton’s butcher shop - Customer Story

“I have to protect my staff, my family and our customers. Having the new terminal has been great, especially because our customers can pay with contactless and don’t have to handle the device.” - Richard Lupton, owner

See full customer story

When a virus no-one can see made us change in ways you didn’t notice

The pandemic saw Elavon Europe’s customer-facing support teams move from five core locations to almost 700. You should have noticed… nothing!

Read full article
Security

Discovering digital: taking your business online

Thinking of trading online? Here's what you need to consider, and the pitfalls you should avoid.

Read full article

Considering changing your business model?

The Covid-19 pandemic has had an extensive impact on many businesses and the effects will continue to be felt for some time.

Read full article
Security

5 things we can learn from cybercriminals

The very best cybercriminals are as technologically sophisticated as many of the best IT companies, so there are some business lessons to be learned from them, says Ian Butler.

Read full article

The Marketplace of the Future

In recent years, we’ve defined the term marketplace to mean an online arena for commerce, a virtual meeting place for buyers and sellers to exchange goods and services. But in an omnichannel world, where consumers don’t separate online and offline experiences and are starting to expect the best of both, marketplaces need to be thinking about more than their online offer.

See full report

UK SME Pulse

The research revealed that UK SMEs feel broadly confident on their growth prospects, despite challenges such as Brexit, cashflow and customer retention. The report from Elavon also identified a growth opportunity in eCommerce, which many British SMEs have yet to tap.

See full report

20 questions to ask before committing to a payment processor

This guide provides 20 questions to ask each payment processor you are considering. Once you have the answers to these questions, you should be better equipped to assess each processor and find a solution that best fits the needs of your business.

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Change is coming – are you ready?

Many business factors are beyond the control of smaller companies, you can take action in key areas. Here are five challenges faced by SMEs in the UK — and some ideas on how to address them.

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'People first' mindset always pays off

In a highly-competitive marketplace, it's easy for UK businesses to become totally focused on products and prices — and miss the other 'P', for 'people'. But it's key to success.

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After GDPR: It's time to make friends again with data

Data has become a dirty word for some small and medium-sized UK companies. But don't be put off — digital insights could save you money and win you extra business.

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Charles Alexander Distribution - Customer Story

With Elavon’s Pay-by-Link, Charles Alexander Distribution spends less time chasing payments – by adding a simple link to an email or invoice, customers can pay securely, anytime.

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Corporate Business

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Ransomware

It’s a growing threat, increasingly hard to ignore. Our Senior Data Security Manager explains why it warrants your attention and how to protect your business.

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Three ways to encourage direct hotel bookings

UK adults tell us what benefits would most motivate them to book a hotel directly, rather than through a third-party agency or travel search-engine

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Aspen Partner Story

When Aspen Payments wanted to enhance its customer offering in the fuel forecourt and convenience sectors, it turned to Opayo and Elavon for a best-in-class solution.

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Transaction Risk Analysis

Strong Customer Authentication is helping to tackle fraud, but also increasing cart abandonment as shoppers bail-out at the checkout. Transaction Risk Analysis from Elavon can help. See our white paper.

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5 ways to reduce restaurant no-shows

Our Head of European Hospitality, David Wheatcroft, outlines practical ways your payments systems can encourage diners and discourage no-shows.

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People: The heart of Elavon

Being a nimble, resilient and a ready-for-anything business takes more than solid investment, planning and training – it takes people who put people first (and our families and dogs!) That’s what you get with Elavon Europe

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When a virus no-one can see made us change in ways you didn’t notice

The pandemic saw Elavon Europe’s customer-facing support teams move from five core locations to almost 700. You should have noticed… nothing!

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Considering changing your business model?

The Covid-19 pandemic has had an extensive impact on many businesses and the effects will continue to be felt for some time.

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International Women's Day: #EachforEqual

Akita Somani, one of our European leaders, shares an insight on what International Women’s Day means in 2020.

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Security

5 things we can learn from cybercriminals

The very best cybercriminals are as technologically sophisticated as many of the best IT companies, so there are some business lessons to be learned from them, says Ian Butler.

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'People first' mindset always pays off

In a highly-competitive marketplace, it's easy for UK businesses to become totally focused on products and prices — and miss the other 'P', for 'people'. But it's key to success.

Read full article

Fintech celebrates top female professionals

There are encouraging signs that women with talent and ideas are thriving in senior roles within the payments and fintech industry - with Elavon playing an influential role.

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Leaders Lowdown

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2020: our journey to inclusion continues

With thousands of employees in Europe representing dozens of nationalities globally, championing diversity in our workplace has always been one of our priorities.

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Leaders Lowdown

Leader’s lowdown with Akita Somani

Find out more about what motivates and inspires Akita in our latest Leader's lowdown.

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Leaders Lowdown

Leader’s lowdown with Simon Tune

Find out what makes our European Commercial Director tick.

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International Women's Day: #EachforEqual

Akita Somani, one of our European leaders, shares an insight on what International Women’s Day means in 2020.

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Leaders Lowdown

Leader’s lowdown with Viv Galligan

Hear from our Head of Partnerships Viv Galligan in our latest Leader's lowdown.

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Leaders Lowdown

Leader’s lowdown with Hannah Fitzsimons

I am proud that I have managed to retain some semblance of balance in my life. Between a successful career, some great friends and family, awesome kids and a very tolerant husband – it hasn’t been easy!

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Leaders Lowdown

Leader’s lowdown with Colin Close

To motivate my team, openness with people is crucial, as is trust, and having a bit of fun. We spend more time with our Elavon colleagues than we do with our families/friends so you need to have a bit of fun and a laugh occasionally.

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Leaders Lowdown

Leader’s lowdown with Linda Hand

I would like to see Elavon Europe as a leader in service and product for International Corporate customers, and follow the IC footprint more aggressively globally.

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