Quick reference guide for Ingenico terminals
With Elavon Express Checkout you can complete pre-authorisations in half the time, and with no manual entry of card details you remove the chance of human error whilst providing added security for customers. Here’s how…This step-by-step guide will tell you how to use our express check out service.
Press the F key to start the payment application:
* Car rental companies can find the Pre-Auth option by selecting: > F > New Trans > PreAuth
Note: Keep the printed receipt with details of the Host Reference Number as it is required to top up or complete the transaction later at check out.
Note: If Top Up is not given as an option here, your profile may not be enabled for PreAuth Top Up. You will need to contact Elavon Customer Services to get this feature enabled on your device. See contact details on back page.
DCC will not be offered during an Express Checkout transaction. Cardholders’ DCC decision made at the time of the original pre-authorisation Top Up transaction will be carried through to the final transaction.
Access the main menu
To complete or Top Up a DCC transaction using Express Checkout, access the main menu:
Select New Trans – Use the arrow down to scroll through menu screens:
Host Reference Number
Enter the Host Reference Number from the original pre-authorisation transaction and press Enter.
Verify the transaction
The pre-authorisation details will be displayed in your local currency. Verify the transaction details and select Yes.
Select Completion or Top Up
Select Completion or Top Up and press Enter.
Enter the completion or Top Up amount
Enter the completion or Top Up amount in your local currency and press Enter.
Continue the transaction as normal
Your terminal will verify if DCC was selected
Your terminal will verify if DCC was selected at check in, pre-authorisation or pre-authorisation.
Top Up stages:
(Sole trader, or partnership with 3 or less partners)
(All other customers)
(Opayo gateway only)