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Denmark
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Spain

Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299
For support in Ireland, click here

 

Customer Resource Centre

Blocking

Blocking card ranges

When setting up the security on your account you are able to block specific card ranges from processing transactions through your account.

Once blocked, any transactions attempted on your account using these card ranges will be rejected without any funds being taken.

Blocking card issuing countries

When setting up the security on your account you are able to block specific Card Issuing Countries from processing transactions through your account.

Once blocked any transactions attempted on your account from cards issued in these countries will be rejected without any funds being taken from the shopper.

A blocked card issuing country will reject any transactions that are attempted using a card that is issued from the country you have added to your list.

Blocking IP addresses

When setting up the security on your account you are able to block specific IP addresses from processing transactions through your account.

Once blocked any transactions attempted on your account using these IP addresses will be rejected without any funds being taken.

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)

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