How to set up your desktop card machine (1:01)
Installing desktop credit card machine is easy! Learn how to set up your Ingenico Desk/5000 terminal, connect cables and card reader.
How to set up your mobile card machine (1:55)
Installing mobile credit card machine is easy! Learn how to set up your Ingenico Move/5000 terminal and connect cables.
How to connect your card machine to WiFi, 3G or Bluetooth (3:23)
Using Ingenico Move/5000 credit card machine you can easily switch between connectivity options as needed. See how to do it on our step by step video tutorial.
How to reset your card machine (0:39)
When your card machine is not working restarting it may fix the problem. Learn how to turn off and on your Ingenico Move/5000 terminal.
How to change a paper roll in your card machine (0:47)
When your till roll runs out, you need to know how to replace it quickly. Learn how to do it on our step by step credit card machine video tutorial.
How to make a transaction on your card machine (1:46)
This credit card machine tutorial covers everything you need know to start taking card transactions. Learn how to complete sales transaction and reprint a receipt on your Ingenico credit card machine.
How to make a Refund on your card machine (1:06)
It’s quick and easy to handle refunds on your credit card machine. Learn how to refund card transactions processed with Move/5000 terminal.
How to complete a DCC transaction on your card machine (1:57)
Dynamic Currency Conversion (DCC) lets you offer customers the option of paying in their home currency. See how to carry DCC transaction on our step by step credit card machine video tutorial.
How to do a batch settlement on your card machine (0:59)
At the end of each trading day, you need to do a batch settlement to ensure that your daily takings are settled correctly. Learn how to do your end-of-day reconciliation and how to reprint a settlement report. Watch our video tutorial.
Card not present transaction on your card machine (1:52)
Card not present sales offer a wealth of opportunities. See how to carry keyed in transaction, Pre-Authorisation and Completion on our Ingenico credit card machine video tutorial.