Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Customer needs

  • Simple online shop: clear product pages, cart and shipping
  • Fast, secure checkoutspeedy, easy to use and secure, with payment choice built in
  • Easier commission payments: take payments from;around the world, across time zones
  • Currency choice for international buyers: let customers see and pay in their home currency at checkout

Elavon solutions

The results

  • A faster, simpler checkout helps customers buy without waiting
  • A smoother commissions process for overseas customers paying on their own schedule
  • Clearer international checkout plus a rebate on DCC transactions when customers can choose to pay in their home currency
  • Ongoing support that reassures a new business owner

A new generation of artists is building their reputation online, turning attention into audiences and audiences into collectors. Elysia Gilman is one of them: people discover her work through her website and especially social media, where she’s built a following of over 450,000 and her TikTok videos regularly reach millions of views.

Hailing from North Wales, Elysia works primarily in portraiture, figurative painting and scenes drawn from everyday life. Her work has been featured on BBC Breakfast News, ITV Wales and Sky Arts, and one painting has even appeared on a digital billboard in Times Square, New York City.

Her goal is to capture fleeting moments and make them feel timeless, using oils. Today, she balances original paintings with portrait commissions, selling through her online shop. For an artist whose digital presence is so central, it follows that smooth and secure online sales really matter.

Artist Elysia Gilman sits in her studio in North Wales, holding a paintbrush, with sketches, colour charts and art materials arranged on the wall and worktable behind her
  • Elysia in her studio

WooCommerce checkout and shipping

Customers typically find Elysia and her art via social media, especially Instagram and TikTok, then move to her website to purchase. WooCommerce, a WordPress plugin that turns a website into an online shop, helps her make that journey simple for potential buyers. 

“WooCommerce has helped me with setting up a smooth shopping cart and shipping experience, so it’s fast, simple and easy for customers,” she explains. “Because I sell different types of work, I need my shop to be organised and feel intuitive. 

“WooCommerce allows me to separate the types of artwork I’m selling in my shop into clear tabs or sections, which makes it really easy for the customer.”

Visual detail is important in art sales, so product presentation is vital too. “I’m grateful for the ability to add multiple photos to my products to show my work,” she adds.

Artist Elysia Gilman paints a detailed scene of a figure standing at a bookcase, holding an open book, as she adds fine brushwork to the artwork
  • Elysia puts the finishing touches to ‘Among the Bookshelves’

Secure online payments with EPG

For online sales, payment is the point where momentum can either continue or stall. Elysia needs checkout to be fast and straightforward, while still giving customers confidence. As the Elavon online payment gateway for merchants, Elavon Payment Gateway (EPG) supports Elysia’s ecommerce payments. 

“As I sell my work online, the process needs to be fast and easy to use for the customer as that helps them place their purchase – nobody likes waiting!”

Elysia also understands that speed only matters if payments feel safe. “Security really matters,” she continues. “It’s so important that I can take payments securely – for me and for my customers. I trust WooCommerce and EPG to take care of all my transactions so I can offer safe online sales.”

Faster checkout with digital wallets

For customers buying on mobile, digital wallets can remove friction and speed up payment. Elysia has seen a clear difference since offering Apple Pay and Google Pay to simplify the shopping experience, giving customers familiar payment methods that they already use and trust. 

Digital wallets have made such a huge difference as this makes checkout a lot easier and faster for customers,” she says. “It also changes how customers perceive the shop, as I feel it makes my website look that bit more professional. I’m really pleased I can offer Apple Pay and Google Pay now.”

Artwork commissions often come from overseas customers, which can make it awkward to take payments if it means co-ordinating calls across time zones. For Elysia, Pay by Link has changed all that. 

“Setting up Pay by Link has been a game changer for me,” she explains. “It used to be a bit time-consuming, for both customers and for me, when we had to arrange calls around different time zones so I could take the payments. Now, I can request payment quickly and let customers pay when it's convenient for them.

“It’s fast and easy to send customers a Pay by Link, which is a URL that enables them to pay at a time that suits. They can pay either by card or digital wallet,” she adds.

Pictured is one of Elysia's paintings, featuring a woman standing on a ship’s deck, resting her hands on the railing while looking out over a harbour with water, hills and buildings in the distance beneath a wide, cloud‑filled sky
  • ‘Sailing into Blue Skies’ by Elysia Gilman

Currency conversion and worldwide shipping

Elysia outlines other important factors when dealing with international commissions. “I get a lot of portrait commissions from America and Canada, but I take orders from pretty much anywhere in the world. With Dynamic Currency Conversion, I can accept many other currencies, but the prices on my website are shown in pounds sterling. All the conversion happens in the background.”

Dynamic Currency Conversion (DCC) lets international customers choose to pay in their home currency at the checkout, with the amount shown in both currencies alongside the exchange rate and any commission, so the cost is clear from the outset. 

For Elysia, that clarity can mean fewer payment queries and smoother postpurchase admin, while also generating a rebate on each DCC transaction.

WooCommerce shipping tools also help Elysia stay in control as her customer base grows internationally. “WooCommerce Table Rate Shipping is really handy as it allows me to ship worldwide and price that accordingly, as well as giving me the opportunity to add coupons.”

Onboarding and ongoing support

Elysia started her business from scratch and learned as she went, so responsive support was crucial during setup and remains important as it grows.

“The Elavon team have been incredibly helpful and supportive. They always reply to my emails quickly, and they even go the extra mile to phone me periodically to see if there’s anything I need help with or to update me with things I need to know. That matters a lot to me. It’s so reassuring to have a real person to contact.” 

Next up, Elysia is preparing her first print drop: a limited release of selected paintings, available for a short period through her prints page. 

“It feels like a natural next step in making my work more accessible while keeping a sense of rarity and intention around each piece,” she says. Alongside this, she continues to take on portrait commissions, “always excited to receive new commissions and explore new stories through them”.

Pictured is one of Elysia's paintings, featuring a woman sits on a bed in a softly lit room, holding a card or letter beside an envelope, with bedside lamps and a telephone on a nightstand
  • ‘The Note’ by Elysia Gilman

Key benefits


Whether you trade online, sell through a WooCommerce store or your bricks-and-mortar business needs an online payment gateway, learn more about our secure systems for ecommerce businesses..

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