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United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

The strongest buildings rely on solid foundations. Axis is ours and, like all good foundations, it does its job without most people knowing about it. 

“Being able to take it for granted is a testament to its success,” says Tom O’Shea, Gateway and Acquiring Leader at Elavon Europe. 

“It’s secure, scalable and runs at lightning speed – it’s the unseen backbone for all authorisation processing in Elavon.”

Axis is at the heart of transaction processing at Elavon and has attracted several accolades from The Strawhecker Group (TSG), the largest analytics and consulting firm focused on the payments acceptance industry.

According to TSG’s Gateway Enterprise Metrics (GEM) platform, which monitors gateway performance around the clock, every day, for more than 20 of the world’s leading gateways and switches, Axis achieved the following:

  • In 2022, Axis ranked number one for Gateway Availability.

  • In 2021, Axis ranked number one for Gateway Availability and Transaction Success Rate. 

  • Between June 2020 and February 2022, Axis achieved a perfect score of 100, four times, in TSG’s Index of the Month.

“When you build anything, you want to build it once and build it right”, says Kelly Price, Head of Innovation at Elavon Europe. 

“Axis is the epitome of that goal, and yet we’re constantly improving it to make it ever more adaptable to our customer needs and industry standards.”

Reliable and trusted

Simply put, Axis is a transaction switch that handles card authorisation requests and routes those requests directly to Visa, Mastercard, Discover, American Express or JCB for approval by the card issuer. It then waits for a response and sends that back to the customer. 

It takes far longer to explain than it takes to happen in real life. The process you’ve just read takes between 10-20 milliseconds for Axis to complete, coupled with an additional 500 milliseconds for a card issuer response.

Axis is developed exclusively by Elavon to power our continued success and that of our European customers and partners. 

The advantage of Axis

Confidence that your payments service won’t be interrupted so you can provide a smooth customer experience because…

  • Axis processes more than 3 billion European transactions every year. 
  • With end-to-end encryption and tokenisation, customer’s payment data never touches your servers or devices. 

  • Our system is battle-tested every day to eliminate potential vulnerabilities.

  • Vital servers processing transactions are split across different sites in different countries for added protection. 

  • None of our servers run close to capacity to allow for a seamless switch of traffic during maintenance without impacting our customers.

Efficiency in time, effort and costs:

  • Axis already operates across 36 European territories which simplifies the business model for you. So if you’re acquiring with Elavon, you only need one contract to meet your needs in all those territories. 

  • No matter what currency or market you’re operating in you can manage it all in one place with our comprehensive single-view reporting platform. Elavon Connect gives you a clear line of sight on all your transactions so trends can be identified and payment processes can be constantly improved.

Made for you. Axis can be customised to meet your needs:

  • We work directly with multiple networks and partners on your behalf so by working with us you get the best of everyone’s offerings in one process.

  • Axis is already integrated with all major gateways, tills, card machines and payment service providers (PSPs) across Europe.

With Axis you can act locally using a global standard whether you’re operating a market stall or across international markets. 

Axis is our hidden advantage which means working with Elavon Europe gives you that advantage. 

To find out more, arrange to talk to our team.

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