Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299
For support in Ireland, click here
Elavon Customer Service:
0345 850 0195
Opayo Product Support:
0191 313 0299
Any vendor using the Opayo system to process transactions has the option to use PayPal as a payment method.
Your shoppers will then be able to choose from the standard card types that are available on your account and PayPal when making the payment to your business.
If you are using the form or server methods of integration your shopper will be taken to your Opayo hosted payment pages where they can choose from the cards that are available on your account.
Along with list of cards you will also have the option to choose PayPal.
After you have selected PayPal your shopper will then be moved over from our secure payment pages onto PayPal to confirm their details and complete the transaction.
On the PayPal pages the shopper will need to log into their PayPal account (email and password) and complete the transaction.
They will then be transferred back through to Opayo payment pages to finalise the transaction before being re-directed back through to your own website to confirm the transaction has been processed.
If you are using the Opayo direct method of integration you will be controlling the transaction and simply sending information through to Opayo when PayPal is requested as a payment option.
When this happens the request will be sent through to Opayo and we will request the payment session from PayPal. This information will be passed back through to your site and your shopper will then be transferred through to PayPal to complete the transaction.
Once the shopper has logged into their PayPal account and confirmed the transaction they will be passed back directly to your website to be given the status of their transaction.
The biggest benefit of using PayPal as part of your Opayo integration is that all of your transactional activity will be captured and logged in the same platform. This will give you and your business greater control over your transactions and enable you to manage your activity far more effectively.
There are no additional charges for using PayPal through your Opayo account, any transactions processed through Opayo using your PayPal account will be subjected to the % charges applied by PayPal.
The first thing you will need to do is obtain a PayPal business account. Once you have this you can test your PayPal integration by setting up a test PayPal account and linking it to your test Opayo account.
Or, you can link your live PayPal account straight to your Opayo account and start accepting payments today.
If you don’t have a PayPal account or would like to get this set-up give our team a call and they will be happy to help get you started.
When you process a transaction using PayPal the original communication between your website and ours will be completed as normal.
You will however need to change the cardtype field to include PayPal as the value which will allow us to identify that you want to use PayPal as the payment method.
Along with this you will also include PayPalcallbackURL in this post that is used to re-direct your shoppers too after they have completed the transaction.
Once we have this information from you, we will build a request and send this onto PayPal for the transaction session to be built. PayPal will then reply back to us with a PayPalredirectURL and a unique token for the transaction.
We will then store the transaction on our system and send the PayPalredirectURL onto you.
Your system will then use the PayPalredirectURL to send your shopper through to PayPal so they can log into their own account and confirm the payment.
PayPal will then communicate with us to confirm the transaction has been processed.
We then build a response with all of the transactional information and send this to your PayPalcallbackURL that you supplied when registering the transaction.
After this has been received by your systems you will need to build a reply to this and send this onto us using our PayPalcompletionURL. This will include the accept field with either “yes” or “no” as the value.
This is then sent onto PayPal who will then complete the transaction and return the details back through to us.
Our systems will then update the transaction and send a completion message back to you.
You will then send your shopper onto your successful or failed pages so they can see the outcome of their transaction.
Is this all I have to do?
Unfortunately not, alongside making changes to the information that your website send through to us with the transaction registration you will also need to link your PayPal account to MyOpayo.
Also once you have added the details to the registration and linked your account you will need to send a request to our support team to add the “Complete” payment type onto your account.
This will then set up both your Opayo and PayPal accounts to process transactions together.
If you are happy with how this works and you are ready to start using PayPal as a payment type you will find all of the information you need in our protocol guides.
To link your account to Opayo you first need to log into your PayPal account.
To do this go to the PayPal login screen.
Use the email address and password that was used to create your business account to log into PayPal.
After you have logged into your PayPal platform you will then need to add the permissions for your PayPal account to work with Opayo.
The first screen you will see when logging into your PayPal account is summary – this page will present you with an overview of the current activity on your PayPal account.
You will need to click on seller preferences from the menu on the left of the page. You can also navigate to seller preferences by selecting profile first.
This will open the my profile page where you can start linking your PayPal and Opayo accounts together.
Select API access from the selling online menu.
This will open the API access page. There are 2 options on this page.
Option 1 – Grant API permissions to a third party to use certain PayPal APIs on your behalf.
Option 2 – Request API credentials to create your own API username and password.
Select option 1 to enable Opayo.
You will then be required to add new third party permissions by entering a username into the text box.
Here, you will need to enter paypal_api1.protx.com and click on lookup
You will then see a list of available permissions that must be selected before you can enable Opayo on your account.
You will need to ensure that all available permissions are ticked before clicking add.
After clicking add this will then enable Opayo on your PayPal account.
Now that you have completed the set-up within PayPal system you are ready to add PayPal into your MyOpayo account.
To do this you will need to go to the live MyOpayo login page and login to the account as a User with administration rights.
Once logged into your account select settings, followed by pay methods. You will then see the PayPal option in the right hand corner of the screen.
Click set a PayPal account in the bottom right of the screen and this will present a pop-up asking for the PayPal primary email address.
Enter the e-mail address that is assigned to your business account and click Update. This will then link your PayPal account to your Opayo account.
You are now ready to start processing PayPal on your Opayo account.
(Sole trader, or partnership with 3 or less partners)
(All other customers)
(Multi-national customers)
(Opayo gateway only)