We want to hear from you.
If you are interested in setting up a new merchant account with us, please call 0800 028 1662 between the hours of 9:00 AM and 5:30 PM GMT, Monday-Friday.
If you require assistance with an existing account, please call our customer service line at 0345-850-0195 24/7/365.
Third party organizations interested in partnering with Elavon, please click here.
Wish to contact us electronically? Please complete the form below. We treat all communication we receive with the greatest confidentiality and respect. You can read our Privacy Pledge.
European Customer Complaints Handling Process
Elavon is keenly focused on our customer experiences. If any element of our services or products do not meet your expectations, and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding “How to File a Complaint”. Elavon apologises in advance if you are dissatisfied, and assure you that we will investigate and respond as efficiently as possible in order to resolve your issues.