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Changing your account details
Customer Resource Centre
If you need to make changes to your account, such as change of bank details or registered address, you can do so via Elavon Connect. Click the link below for instructions.
Download the Elavon Connect app
Elavon Connect mobile app is available in App Store and Google Play. Download now to track card payments across all your business locations, manage your merchant account and get alerts on urgent payment activity.
Elavon Terms of Service UK
Domestic and Multinational Customers
UK Operating Guide
The point-of-sale procedures
Opayo Merchant Terms & Conditions
(Opayo gateway only)
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195
Telephone: Monday to Friday, 8am to 6pm
Chat: Monday to Friday, 8am to 4pm
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright © 2025 | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195
Telephone: Monday to Friday, 8am to 6pm
Chat: Monday to Friday, 8am to 4pm
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright © 2025 | U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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